/* Tickets page */
.tickets-page {
  display: flex;
  flex-direction: column;
  height: calc(100vh - 56px);
  overflow: hidden;
  background: var(--bg);
}
.tk-page-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  padding: 18px 24px 14px;
  border-bottom: 1px solid var(--border);
  background: var(--panel);
}
.tk-page-head h1 { margin: 4px 0 0; font-size: 22px; font-weight: 600; letter-spacing: -.01em; }
.tk-page-actions { display: flex; gap: 8px; }

.tk-list-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 10px 24px;
  border-bottom: 1px solid var(--border);
  background: var(--panel);
}
.tk-tabs { display: flex; gap: 2px; }
.tk-tab {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 6px 12px;
  background: transparent;
  border: 0;
  color: var(--text-dim);
  font-size: 13px;
  font-weight: 500;
  border-radius: var(--radius);
  font-family: inherit;
  cursor: pointer;
}
.tk-tab:hover { color: var(--text); background: var(--bg-2); }
.tk-tab.active { background: var(--bg-2); color: var(--text); }
.tk-tab-count {
  font-size: 10px;
  padding: 1px 6px;
  border-radius: 999px;
  background: var(--panel);
  color: var(--text-dim);
  font-family: var(--mono);
  font-weight: 600;
}
.tk-tab.active .tk-tab-count { background: var(--accent); color: oklch(0.18 0.01 240); }
.tk-search input {
  width: 280px;
  height: 32px;
  padding: 0 10px;
  background: var(--bg-2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  color: var(--text);
  font-family: inherit;
  font-size: 13px;
  outline: none;
}
.tk-search input:focus { border-color: var(--accent); }

.tk-table-wrap {
  flex: 1;
  overflow: auto;
  padding: 0;
}
.tk-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 12px;
}
.tk-table thead th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: var(--panel);
  text-align: left;
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--text-dim);
  padding: 10px 12px;
  border-bottom: 1px solid var(--border);
  font-family: var(--mono);
}
.tk-table tbody tr {
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  transition: background .12s;
}
.tk-table tbody tr:hover { background: var(--bg-2); }
.tk-table tbody tr.selected { background: color-mix(in oklch, var(--accent) 12%, transparent); }
.tk-table td {
  padding: 10px 12px;
  vertical-align: middle;
}
.title-cell .t-title { font-weight: 500; color: var(--text); }
.title-cell .t-sub { font-size: 11px; color: var(--text-dim); margin-top: 2px; }
.mono { font-family: var(--mono); }
.dim { color: var(--text-dim); }
.sm { font-size: 11px; }

.pill {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 10px;
  font-weight: 600;
  padding: 2px 8px;
  border-radius: 999px;
  font-family: var(--mono);
  letter-spacing: .04em;
  text-transform: uppercase;
  border: 1px solid var(--border);
  background: var(--bg-2);
  color: var(--text-dim);
}
.pill.st-open { color: var(--info); border-color: color-mix(in oklch, var(--info) 35%, var(--border)); background: color-mix(in oklch, var(--info) 10%, transparent); }
.pill.st-in-progress { color: var(--warn); border-color: color-mix(in oklch, var(--warn) 35%, var(--border)); background: color-mix(in oklch, var(--warn) 10%, transparent); }
.pill.st-done { color: var(--ok); border-color: color-mix(in oklch, var(--ok) 35%, var(--border)); background: color-mix(in oklch, var(--ok) 10%, transparent); }
.pill.st-cancelled { color: var(--text-muted); }

.pill.ty-install { color: oklch(0.78 0.14 290); border-color: color-mix(in oklch, oklch(0.78 0.14 290) 35%, var(--border)); }
.pill.ty-maintenance { color: oklch(0.8 0.14 90); border-color: color-mix(in oklch, oklch(0.8 0.14 90) 35%, var(--border)); }
.pill.ty-decom { color: oklch(0.7 0.16 28); border-color: color-mix(in oklch, oklch(0.7 0.16 28) 35%, var(--border)); }

.pill.pr-high { color: var(--danger); border-color: color-mix(in oklch, var(--danger) 35%, var(--border)); }
.pill.pr-normal { color: var(--text-dim); }
.pill.pr-low { color: var(--text-muted); }

.step-prog { display: flex; align-items: center; gap: 6px; }
.step-prog-bar { flex: 1; height: 4px; background: var(--bg-2); border-radius: 2px; overflow: hidden; max-width: 60px; }
.step-prog-bar div { height: 100%; background: var(--accent); }

/* ---------- Detail ---------- */
.ticket-detail { flex: 1; display: flex; flex-direction: column; min-height: 0; overflow: hidden; }
.td-head {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 16px;
  padding: 16px 24px;
  background: var(--panel);
  border-bottom: 1px solid var(--border);
}
.td-head-left { display: flex; gap: 12px; align-items: flex-start; }
.td-num { font-size: 11px; color: var(--text-dim); font-weight: 600; }
.td-title { margin: 2px 0 6px; font-size: 18px; font-weight: 600; letter-spacing: -.01em; }
.td-meta { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.td-head-actions { display: flex; gap: 12px; align-items: center; }

.status-flow {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 3px;
  background: var(--bg-2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}
.sf-step {
  border: 0;
  padding: 5px 10px;
  font-size: 11px;
  border-radius: calc(var(--radius) - 2px);
  background: transparent;
  color: var(--text-dim);
  cursor: pointer;
  font-family: inherit;
  font-weight: 500;
}
.sf-step:hover { color: var(--text); }
.sf-step.done { color: var(--ok); }
.sf-step.active { background: var(--panel); color: var(--text); box-shadow: 0 1px 2px rgba(0,0,0,.15); }
.sf-arrow { color: var(--text-muted); font-size: 11px; }

.td-body {
  flex: 1;
  display: grid;
  grid-template-columns: 1fr 320px;
  gap: 0;
  overflow: hidden;
  min-height: 0;
}
.td-main { padding: 20px 24px; overflow-y: auto; min-width: 0; }
.td-side { padding: 20px; overflow-y: auto; border-left: 1px solid var(--border); background: var(--panel); display: flex; flex-direction: column; gap: 14px; }

.td-section { margin-bottom: 28px; }
.td-section h3 {
  margin: 0 0 12px;
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--text-dim);
  font-weight: 700;
  font-family: var(--mono);
}
.td-section-head { display: flex; justify-content: space-between; align-items: baseline; margin-bottom: 12px; }
.td-section-head h3 { margin: 0; }
.td-desc { margin: 0; font-size: 13px; line-height: 1.6; color: var(--text); max-width: 70ch; }

/* Steps */
.steps { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.step {
  display: grid;
  grid-template-columns: 36px 1fr;
  gap: 12px;
  padding: 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--panel);
}
.step.done { background: color-mix(in oklch, var(--ok) 5%, var(--panel)); border-color: color-mix(in oklch, var(--ok) 25%, var(--border)); }
.step-num { display: flex; justify-content: center; }
.step-check {
  width: 28px; height: 28px;
  border-radius: 50%;
  border: 2px solid var(--border-strong);
  background: var(--bg);
  color: var(--text-dim);
  font-family: var(--mono);
  font-weight: 700;
  font-size: 13px;
  cursor: pointer;
  display: grid; place-items: center;
}
.step.done .step-check { background: var(--ok); border-color: var(--ok); color: oklch(0.18 0.01 240); }
.step-title { font-weight: 600; font-size: 13px; }
.step.done .step-title { text-decoration: line-through; color: var(--text-dim); }
.step-desc { font-size: 12px; color: var(--text-dim); margin-top: 2px; line-height: 1.5; }
.step-meta { display: flex; gap: 10px; align-items: center; margin-top: 6px; }
.step-photos { font-size: 11px; color: var(--info); }
.step-comment { margin-top: 8px; padding: 8px 10px; background: var(--bg-2); border-radius: var(--radius); font-size: 12px; border-left: 2px solid var(--accent); }

.step-input { margin-top: 8px; }
.step-input textarea {
  width: 100%;
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  color: var(--text);
  padding: 8px 10px;
  font-family: inherit;
  font-size: 12px;
  resize: vertical;
  outline: none;
}
.step-input textarea:focus { border-color: var(--accent); }
.step-input-foot { display: flex; gap: 8px; margin-top: 6px; align-items: center; }
.upload-zone {
  flex: 1;
  padding: 8px;
  border: 1px dashed var(--border-strong);
  background: transparent;
  color: var(--text-dim);
  border-radius: var(--radius);
  font-size: 11px;
  cursor: pointer;
  font-family: inherit;
}
.upload-zone:hover { border-color: var(--accent); color: var(--accent); }
.btn.sm { height: 28px; padding: 4px 10px; font-size: 11px; }

/* Activity */
.activity-feed { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 6px; border-left: 2px solid var(--border); padding-left: 16px; }
.activity-feed li { display: flex; gap: 12px; align-items: baseline; font-size: 12px; position: relative; }
.activity-feed li::before {
  content: "";
  position: absolute;
  left: -21px;
  top: 6px;
  width: 8px; height: 8px;
  background: var(--panel);
  border: 2px solid var(--border-strong);
  border-radius: 50%;
}
.af-time { font-size: 10px; color: var(--text-dim); min-width: 40px; }

/* Comment box */
.comment-box {
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  background: var(--panel);
  padding: 10px;
}
.comment-box textarea {
  width: 100%;
  background: transparent;
  border: 0;
  resize: vertical;
  color: var(--text);
  font-family: inherit;
  font-size: 13px;
  outline: none;
  padding: 4px;
}
.comment-foot { display: flex; gap: 8px; align-items: center; margin-top: 8px; }

/* Side cards */
.td-card {
  background: var(--bg-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 12px 14px;
}
.td-card-title { font-size: 10px; text-transform: uppercase; letter-spacing: .08em; color: var(--text-dim); font-family: var(--mono); font-weight: 700; margin-bottom: 10px; }
.td-card .kv > div { font-size: 12px; }
.td-card .warn { color: var(--warn); }

.targets { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 6px; }
.targets li { display: grid; grid-template-columns: 24px 1fr auto; gap: 8px; padding: 8px; background: var(--panel); border-radius: var(--radius); align-items: center; }
.tg-icon { font-size: 16px; color: var(--accent); text-align: center; }
.tg-name { font-size: 12px; font-weight: 600; }
.tg-sub { font-size: 11px; color: var(--text-dim); }
.tg-link { font-size: 11px; color: var(--accent); }

.attachments { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 6px; }
.attachments li { display: grid; grid-template-columns: 24px 1fr; gap: 8px; align-items: center; font-size: 12px; padding: 6px 4px; border-radius: var(--radius); cursor: pointer; }
.attachments li:hover { background: var(--panel); }
.att-ic { font-size: 14px; }

.warn-card { background: color-mix(in oklch, var(--warn) 8%, var(--bg-2)); border-color: color-mix(in oklch, var(--warn) 35%, var(--border)); }
.warn-card p { margin: 0; font-size: 12px; line-height: 1.5; color: var(--text); }
